Privacy Policy

This Privacy Policy explains in simple terms how we collect, use, and protect your personal information when you use our services. We are committed to transparency and protecting your privacy rights.

QUICK OVERVIEW

We believe in being completely transparent about how we handle your information:

  • We only collect information that helps us serve you better
  • Your information is encrypted and securely protected
  • You have full control over your personal data
  • We never sell your personal information to third parties
  • We comply with applicable privacy laws and regulations

1. WHAT INFORMATION DO WE COLLECT?

Device Information (Collected Automatically)

What we collect:

  • Web browser type and version (Chrome, Safari, Firefox, etc.)
  • Your IP address and general location
  • Time zone settings
  • Pages you visit on our website
  • How long you spend on each page

Why we need this information:

  • To ensure our website works properly on your device
  • To improve your browsing experience
  • To analyze website performance and make improvements
  • To prevent fraud and enhance security

Order Information (Information You Provide)

What we collect:

  • Full name
  • Billing address
  • Shipping address
  • Payment information (credit card details are immediately encrypted)
  • Email address and phone number

Why we need this information:

  • To process and fulfill your orders
  • To arrange shipping and delivery
  • To send order confirmations and invoices
  • To contact you about your order if needed
  • To provide customer support

2. HOW WE USE COOKIES

What Are Cookies?

Cookies are small text files stored on your computer or mobile device when you visit our website. They help us remember your preferences and improve your experience.

Benefits for You:

  • You don’t need to log in every time you visit
  • Website loads faster for return visits
  • Your shopping cart items are saved
  • We can show you relevant content and offers

Types of Cookies We Use:

Functional Cookies: Essential for website operation Performance Cookies: Help us understand how you use our site Advertising Cookies: Show you relevant ads based on your interests Social Media Cookies: Allow you to share content on social platforms

You can control cookie settings through your browser, but disabling some cookies may affect website functionality.

3. HOW WE USE YOUR PERSONAL DATA

Account Management

We use your information to create and manage your account, providing access to our services and personalizing your experience.

Service Delivery

We use your data to process orders, arrange shipping, handle payments, and provide customer support.

Communication

We may contact you via email, phone, or other electronic means regarding:

  • Order updates and confirmations
  • Important service announcements
  • Customer support responses
  • Marketing communications (with your consent)

Legal Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. HOW WE SHARE YOUR INFORMATION

Service Providers

We work with trusted third-party companies to help us operate our business, such as:

  • Payment processors (for secure payment handling)
  • Shipping companies (for order delivery)
  • Analytics services (for website improvement)
  • Customer service platforms (for support)

These partners are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information when required by law, such as:

  • Responding to legal process or government requests
  • Protecting our rights and property
  • Preventing fraud or illegal activities
  • Ensuring user safety

Business Transfers

If our company is sold or merged, your information may be transferred to the new owners, who will be required to honor this privacy policy.

5. DATA RETENTION AND DELETION

How Long We Keep Your Data

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Typically:

  • Account information: Until you close your account
  • Order information: 7 years for tax and legal purposes
  • Marketing data: Until you unsubscribe

Your Right to Delete Data

You have the right to request deletion of your personal information at any time. We will comply with your request unless we need to retain certain information for legal reasons.

6. HOW WE PROTECT YOUR INFORMATION

Security Measures

We implement industry-standard security practices to protect your data:

  • SSL encryption for all data transmission
  • AES-256 encryption for stored sensitive data
  • Regular security audits and updates
  • Restricted access to personal information
  • Employee training on data protection

Payment Security

Credit card information is processed through secure, PCI-compliant payment processors. We never store complete credit card numbers on our servers.

7. YOUR PRIVACY RIGHTS

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you Correction: Request correction of inaccurate or incomplete information Deletion: Request deletion of your personal information Portability: Request transfer of your data to another service Objection: Object to certain uses of your information Restriction: Request limitation on how we use your data

To exercise these rights, contact us using the information provided below.

8. CHILDREN’S PRIVACY

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

9. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, please note that we may transfer your information to and process it in the United States. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. POLICY CHANGES

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:

  • Update the “Last Updated” date at the top of this policy
  • Notify you via email or through our website
  • Provide additional notice as required by law

Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. CONTACT US

Phone number: +1 956-749-5505
Email: [email protected]
Working hours: 8:00 am – 6:00 pm from Monday to Saturday (Closed on Sunday)