Payment Policy

ACCEPTED PAYMENT METHODS

Primary Payment Method

PayPal – Our preferred and primary payment option

  • Secure and reliable online payment processing
  • Accept credit cards, debit cards, and bank account payments
  • No PayPal account required to complete purchase
  • Instant payment confirmation and tracking

Secondary Payment Method

Mastercard – Direct credit card processing

  • Secure encrypted payment processing
  • Instant transaction confirmation
  • Available as alternative to PayPal

PAYMENT CURRENCY

All payments must be made in US Dollars (USD). We do not accept payments in other currencies at this time.

PAYPAL PAYMENT PROCESS

How It Works

  1. Select your items and proceed to checkout
  2. Choose PayPal as your payment method
  3. You will be redirected to PayPal’s secure payment page
  4. Complete payment using your preferred method:
    • Existing PayPal account balance
    • Credit or debit card (no PayPal account needed)
    • Bank account transfer
  5. Return to our site for order confirmation

Payment Confirmation

  • Payment typically processes within minutes
  • You will receive an order confirmation email immediately
  • Track your payment status through your PayPal account
  • All payment details are securely handled by PayPal

PAYMENT REQUIREMENTS

Account Information

You are responsible for providing:

  • Complete and accurate payment details
  • Valid billing address information
  • Correct contact information for order confirmation
  • Any required verification information

Order Processing

  • Orders are processed only after successful payment confirmation
  • Payment verification may take a few minutes
  • Order confirmation email will include payment details and billing address
  • Production begins after payment is confirmed

PAYMENT SECURITY

Secure Processing

  • All payments are processed through encrypted, secure channels
  • We do not store your payment information on our servers
  • PayPal and Mastercard provide industry-standard security protection
  • Your financial information is protected throughout the transaction

Privacy Protection

  • Payment details are handled exclusively by payment processors
  • We receive only necessary order information to fulfill your purchase
  • Your payment information is never shared with unauthorized parties

PAYMENT DISPUTES

Resolution Process

If you experience any payment-related issues:

  1. Contact Us First: Email [email protected] immediately
  2. Provide Details: Include order number and specific payment concern
  3. Cooperative Resolution: We will work with you to resolve issues quickly
  4. Industry Standards: All disputes are handled according to established practices and applicable law

Common Issues We Help Resolve

  • Payment processing errors
  • Double charges or incorrect amounts
  • PayPal transaction questions
  • Order confirmation problems

REFUNDS

Refund Processing

  • Refunds are issued through your original payment method
  • PayPal refunds: Processed directly to your PayPal account
  • Mastercard refunds: Processed to your original card
  • Processing time: 3-5 business days after approval
  • Bank processing may take additional 5-10 business days

Refund Eligibility

Refunds are processed according to our Return and Refund Policy. Contact customer service if you believe you qualify for a refund.

FAILED PAYMENTS

Common Causes

  • Insufficient funds in account
  • Incorrect payment information
  • Bank or card restrictions
  • Technical issues during processing

What to Do

If your payment fails:

  1. Verify your payment information is correct
  2. Check with your bank or card issuer
  3. Try an alternative payment method
  4. Contact our customer service for assistance

CONTACT INFORMATION

For payment-related questions or issues:

Customer Service: